At Fare Horizon, we value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Fare Horizon (referred to as "we", "us", or "our") collects, uses, shares, or otherwise processes your personal information through our website in compliance with the Indian Information Technology Act, 2000 (IT Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules).

1. Information We Collect

We collect various types of information from our users to provide a personalized, secure, and efficient experience:

• Personal Data: When you contact us using our contact forms, submit enquiries, or subscribe to newsletters, we may collect personally identifiable information such as your name, email address, phone number, and any other details you choose to submit.
• Non-Personal & Technical Data: When you access the website, we automatically log information sent by your browser. This includes your IP address, browser type and language, domain names, access times, operating system, and referencing website addresses.

2. Use of Cookies and Tracking Technology

Our website utilizes cookies, web beacons, and other tracking technologies to improve functionality, analyze usage, and customize your experience. Cookies are small text files placed on your device. You can manage or disable cookies directly through your web browser settings; however, disabling cookies may impact your ability to use certain features of the website.

3. Third-Party Services and Advertising

We partner with third-party service providers (such as Google Analytics) to monitor and analyze our website traffic. We also integrate third-party advertising partners (such as Google AdSense or Category-based Advertisements) to serve advertisements when you visit our website. These third parties may use cookies and web tracking tools to collect anonymous information about your visits to this and other websites in order to deliver relevant ads.

4. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. We may disclose your personal information under the following conditions:

• To comply with applicable Indian laws, legal processes, court orders, or regulations.
• To enforce our terms of use or protect the rights, property, and safety of Fare Horizon, our users, or others.
• With trusted service providers who work on our behalf under strict confidentiality agreements.

5. Data Security

We implement standard technical, physical, and administrative security measures designed to safeguard your personal data from unauthorized access, loss, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the SPDI Rules, 2011, you have the following rights regarding your personal information:

• The right to review, update, or correct any inaccurate personal information we hold.
• The right to withdraw your consent for the collection and processing of your personal data at any time.
• The right to request the deletion of your personal data from our systems.

To exercise any of these rights, please contact our Grievance Officer using the details provided below.

7. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below: